FREQUENTLY ANSR'D QUESTIONS

1. Is the ANSR: BEAM safe?

The ANSR: BEAM utilizes harmless LED (low-emitting diode) photolight, generating very little heat. Although the BEAM light is intensely bright, it is neither a laser nor UV light, so it won’t burn your skin or eyes. However, as with any flashlight or bright light source, staring into the red and blue LED lights for any length of time is not recommended. The BEAM has been extensively tested by TUV America, a globally recognized testing, inspection, and certification organization, to ensure the safety and construction of our handheld device. Please refer to the BEAM Instruction Manual for detailed information.

2. How often should I use ANSR: Acne Care?

ANSR: Acne Care was formulated to work around the clock to treat blemish outbreaks while helping to restore the skin's balance of natural oils. To facilitate this, use ANSR: once or twice daily, morning and/or evening. It's important to follow each of the three steps: prepare the skin with ANSR: PREP cleanser; use your ANSR: BEAM to administer healing blue and red light waves; and apply ANSR: DAY lotion in the morning and ANSR: NIGHT gel at night to treat and control outbreaks.

3. Why do I need to use ANSR: PREP?

Each step of the ANSR: skin care program is vital. ANSR: PREP prepares the skin for the blue and red light waves to penetrate to the level needed to effect healing. It is important for all oils, make-up, bacteria and dead skin to be sloughed off in order for the light to have a clear path to acne's source. ANSR: PREP accomplishes this by gently and effectively cleansing and exfoliating the skin.

4. How are ANSR: DAY and NIGHT topicals different from other acne lotions?

Raging hormones, especially during the teen years, cause sebum glands to produce excess oils that are thick and sticky, quickly clogging the sebum glands and canals. These clogged areas become ripe for super infections that eventually become swollen blemishes.

ANSR: DAY contains AURAZIN™, a proprietary combination of natural ingredients that help inhibit oils in the skin from thickening and blocking pores. Oils are then free to flow more easily to the surface. The DAY combines salicylic acid, minerals, botanicals and the AURAZIN™ acne-fighting formula with a gentle, non-greasy moisturizer. The skin is nourished and hydrated, and at the same time, more effectively protected from future outbreaks. ANSR: NIGHT is a more concentrated version of the daytime lotion, but without a moisturizer.

A lot of acne products are one dimensional. They relay on drying agents like benzoyl peroxide to rid the skin of oil. Accutane, a controversial prescription drug with potential serious side effects, works on a similar basis. But these products can overly dry the skin, causing harsh irritation and flakiness, and often have a limited effectiveness before the body builds up a immunity-like resistance.

Salicylic acid is another ingredient in acne products. It’s also commonly used in dandruff shampoos because of its ability to cleanse dead cells and oils from the skin surface. ANSR: topicals have a minimal amount of salicylic acid that is used to safely cleanse and exfoliate the skin which helps to unclog pores.

5. Can ANSR: DAY and ANSR: NIGHT be used interchangeably?

You may use the ANSR: DAY at night and ANSR: NIGHT during the day. However, we recommend using both products every day to achieve best results. Never apply the DAY or NIGHT lotions on top of each other at the same time.

6. ANSR: topicals are "paraben free". What does that mean?

Parabens are a synthetic preservative that is commonly used in cosmetics, lotions and soaps. Recent tests have shown that parabens may cause harmful estrogenic activity that upset natural hormones in the body. ANSR: topical lotions use natural derived, toxicologically safe and formaldehyde-free preservatives.

7. What can I do if my skin gets too dry?

Use your ANSR: DAY for its moisturizing components for both morning and evening and reduce the use of ANSR: NIGHT. We recommend that you apply an oil-free moisturizer after the DAY or NIGHT lotion has been absorbed into the skin. If dryness continues, reduce the DAY and NIGHT treatments to every other day. These slight modifications should ensure your skin remains hydrated throughout the day.

8. Can I use an additional daily moisturizer?

Although ANSR: DAY lotion contains a modest moisturizing ingredient to keep you skin hydrated, we recommend you apply an oil-free moisturizer after the DAY or NIGHT lotion has been absorbed into the skin.

9. Should I hold the ANSR: BEAM in one place or move it around?

It's more effective to move the BEAM light along the skin in a slow, back and forth sweeping motion across affected areas rather than hold it on one area of your face. The BEAM is designed to be placed along the skin, touching but not pressing hard. Please refer to the BEAM Instruction Manual for detailed information.

10. If I use the ANSR: BEAM more, will I get better results?

Using the BEAM more minutes each day may improve results up to a point. Although twice a day for five minutes with the blue light and five minutes with the red light will achieve excellent results, some people increase the time and number of treatments. Effectiveness falls off, however, as total accumulated minutes per day approaches thirty minutes with either blue or red light. Make sure the BEAM is fully charged, and space out your light treatments for best results.

11. What is the difference between clinical lasers and the ANSR: BEAM?

Clinical laser treatments, which are only available at doctors' offices, are expensive and utilize high-powered lasers that may be overly aggressive, often creating redness and slight pain.

The ANSR: BEAM uses special LED photo lights that are very safe for in home use. (As with any LED device, it is advisable not to stare into the lens). Studies have shown that lower-powered, in-home phototherapy light waves used consistently every day are very effective in treating the skin. Consistency, when it comes to phototherapy is more important than intensity.

12. When can I expect to see results?

Many ANSR: customers report positive results within a week of daily use. Those with more severe acne conditions report that after 4-6 weeks of compliancy, their acne and redness has abated dramatically.

Rejuvenating the skin to even out tone, texture and fine lines often takes four or more weeks on consistent use.

13. How long should I continue using ANSR:?

ANSR: customers who have been using ANSR: for over a year report remarkable results. Once you begin to see desired results,, you may limit BEAM treatments to once a day.

14. Do I need both the BEAM and the ANSR: topicals to have an effective treatment?

The ANSR: topicals and the BEAM are independent treatments that address different acne causing symptoms. ANSR:'s topical lotions contain a minimal percentage of salicylic acid along with a powerful cleanser to help purge the skin of impurities. ANSR:'s proprietary formula with "Aurazin" help thin the natural oils to flow more easily to the surface of the skin. This helps to prevent new blemishes from forming. The BEAM's blue phototherapy light helps kill the bacterial infection once a blemish has formed. The red phototherapy light helps heal the skin by stimulating rapid skin cell growth, reducing redness and scarring.

15. After first using the BEAM, I experienced some temporary redness. What is causing this?

Redness or "erythema" may occur temporarily due to the BEAM increasing circulation or mild blood flow to the affected area. Also, a temporary breakout may occur as your skin is going through a purging process. The ANSR: topicals are actively cleansing, bringing trapped oils and impurities to the surface. Blemishes that were already forming are completing their natural cycle. Continual use of ANSR: will help alleviate this situation.

16. Is ANSR: Acne Care safe to use if I'm pregnant?

As with any treatment or drug, we recommend that you consult your doctor if you are pregnant or nursing before using ANSR:

17. If I am taking another acne prescription medication, anti-biotic or birth control pill, is it safe to use ANSR:?

If you are on any prescription drug, especially a drug for treating acne, we recommend consulting your doctor first.

18. Is acne a disease that can be cured?

Acne cannot be cured. But fortunately the symptoms of acne can be treated and contained. ANSR: is a powerful solution that can help treat acne blemishes, prevent further outbreaks and heal the damaged skin without losing its effectiveness over long term, continual use.

19. What if I have questions that are not answered here?

For additional questions or comments regarding our ANSR: products, product use or acne information, please email us at questions@ANSR.com.

For questions on order status, returns or guarantees, please refer to our Customer Service section of this website, email at orders@ANSR.com or call our Customer Service Representatives at 1-800-719-9882 .

For further information regarding our privacy policies please refer to the policies section of our website, or email us at privacy@ANSR.com. We respect your privacy and will keep the correspondence confidential. Email addresses and personal information will not be shared with any outside, non-affiliated parties...ever.